San Antonio Urgent Care Plus Ontario
Location
970 N Mountain Ave, Ontario, CA 91762
Photos
What reviewers say
San Antonio Urgent Care Plus Ontario receives mixed reviews, with praise for friendliness and speed but concerns about X-ray availability, wait times, and follow-up care.
Themes summarized from customer reviews (sample of 8)
How long are typical wait times at San Antonio Urgent Care Plus Ontario?
Wait times vary widely; some patients report quick service with minimal wait, while others experienced waits of nearly two hours or over three and a half hours, especially on weekends or when X-rays are unavailable.
Source: 5 of 8 reviews • Confidence: medium (mixed evidence from multiple reviews)
- Weekend visits often report longer waits.
- Understaffing may contribute to extended wait periods.
Does the urgent care center offer X-ray services?
Several reviewers noted the absence of X-ray machines, limiting the ability to assess injuries properly. One patient specifically mentioned no X-rays were available during their visit.
Source: 2 of 8 reviews • Confidence: low (specific mention in one review)
- Patients seeking imaging may need to visit another facility.
How would you describe the staff's friendliness and professionalism?
Multiple customers praise the staff as friendly, helpful, and professional. Front desk personnel and doctors are often highlighted for their kindness and efficiency.
Source: 6 of 8 reviews • Confidence: high (recurring theme across positive reviews)
Are there any insurance or coverage issues to be aware of?
One review warns that the center does not accept TRIWEST or VA insurance, which may limit access for certain veterans.
Source: 1 of 8 reviews • Confidence: low (specific mention in one review)
What is the quality of follow-up care after an urgent visit?
One reviewer expressed dissatisfaction with follow-up care, noting minimal post-visit instructions and delayed communication regarding test results, which took several days.
Source: 1 of 8 reviews • Confidence: low (specific mention in one review)
How affordable is the urgent care service compared to alternatives?
One positive review mentions the center as the least expensive option for a TB skin test, suggesting it may be more cost-effective than MinuteClinic or other alternatives.
Source: 1 of 8 reviews • Confidence: low (specific mention in one review)
Have there been any reports of billing issues or overcharging?
One reviewer reported being overcharged and only informed after a year and a half, describing the experience as disappointing and feeling scammed.
Source: 1 of 8 reviews • Confidence: low (specific mention in one review)
Ratings
3.6
★★★★★3.628 reviews
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Details
- Plus Code
- 38GJ+9H Ontario, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJsw6otzkzw4ARMOUH3kpprNs
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