San Bernardino County Public Health Clinics

Multiple customers report long wait times, with some waiting 40 minutes to over three hours, while others experienced quick service. The average wait appears to vary widely depending on the day and specific services.

Source: 7 of 8 reviews • Confidence: medium (recurring theme)

• Wait times mentioned: 40 minutes, over three hours, up to four hours.

Several reviewers praise the staff as accommodating, nice, and professional, noting specific kindness from individuals like Jessica. However, a few customers felt the staff lacked urgency.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

• Staff praised for kindness and professionalism.

At least two reviews highlight that the clinic provides low-cost options and helpful information for uninsured individuals, such as vaccine guidance and assistance with insurance authorization for insulin.

Source: 2 of 8 reviews • Confidence: medium-high (specific examples)

• Low-cost options mentioned for uninsured patients.

One review notes frustration with the clinic's slow response to pharmacy refill requests, citing a week-and-a-half delay due to reliance on fax rather than digital verification.

Source: 1 of 8 reviews • Confidence: low (single incident)

• Pharmacy refill process described as slow and fax-dependent.

One review expresses concern over confidentiality, reporting that the clinic called the police during a non-threatening psychiatric evaluation, leading to embarrassment and distrust.

Source: 1 of 8 reviews • Confidence: low (single incident)

• Confidentiality breach reported: police called during evaluation.