San Bernardino Gastroenterology Associates
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What reviewers say
San Bernardino Gastroenterology Associates receives consistently positive reviews, with patients praising the doctors' thoroughness, professionalism, and clear communication.
Themes summarized from customer reviews (sample of 8)
What is the quality of the doctors at San Bernardino Gastroenterology Associates?
Multiple reviewers highlight the doctors' thoroughness and ability to explain medical information clearly. Several guests specifically mention Dr. Paredes and Dr. Saffouri, noting their professionalism, detail-oriented approach, and kindness. One review stated the doctor 'answered all my questions!!'
Source: 7 of 8 reviews • Confidence: high (explicit mention)
How is the office staff perceived?
The front desk staff consistently receives positive feedback, with multiple reviewers describing them as polite, friendly, and helpful. One review specifically mentions the staff 'made it happen' to accommodate a scheduling issue.
Source: 4 of 8 reviews • Confidence: high (recurring theme)
What is the experience like for first-time patients?
Several reviewers who were attending their first appointment at San Bernardino Gastroenterology Associates reported a positive experience. They were seen promptly and found the staff and doctors to be helpful and informative.
Source: 2 of 8 reviews • Confidence: medium-high (explicit mention)
How do they handle appointment scheduling and rescheduling?
While some reviewers experienced appointment cancellations and rescheduling challenges, one review noted that the front desk staff successfully resolved a scheduling issue and ensured the patient was seen as scheduled. There is some inconsistency reported regarding appointment reminders.
Source: 2 of 8 reviews • Confidence: medium (recurring theme)
What about communication and follow-up?
Guests often mention that doctors are informative and answer questions thoroughly. One review describes a phone call follow-up where test results were provided and questions were addressed.
Source: 2 of 8 reviews • Confidence: medium (explicit mention)
How is the process for getting a colonoscopy?
One reviewer had difficulty initially scheduling a colonoscopy but was referred to a hospital with an anesthesiologist on staff, allowing them to be seen sooner. This was viewed as a professional and caring response to the patient's needs.
Source: 1 of 8 reviews • Confidence: medium (limited evidence)
Is the office easy to find?
One review noted that the office is small and somewhat hidden, making it a bit harder to find initially.
Source: 1 of 8 reviews • Confidence: low (limited evidence)
How reliable is phone communication?
Several reviewers mention difficulty reaching the office by phone, with calls sometimes going unanswered.
Source: 1 of 8 reviews • Confidence: medium (recurring theme)
Ratings
4.7
★★★★★4.7303 reviews
Location
2006 N Riverside Ave suite b, Rialto, CA 92377
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Details
- Plus Code
- 4JPH+M8 Rialto, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJTSdAXidNw4ARtthiDUI3Ryk
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