Sanborn's Air Conditioning & Heating

Multiple customers report that Sanborn's responds very quickly, often scheduling appointments the same day or within hours of the call. Several reviews mention same-day repairs and prompt technician arrivals.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

Guests often mention that technicians such as Jose and Ines are extremely nice, professional, friendly, and respectful of the property. They explain procedures clearly and provide helpful feedback.

Source: 7 of 8 reviews • Confidence: high (recurring theme)

One review notes that Sanborn's worked with the customer on financing, making the service easy to manage financially.

Source: 1 of 8 reviews • Confidence: medium (single mention)

While most reviews praise the service, one customer felt the invoice for a simple capacitor replacement was excessively high at $600 for a $20 part, suggesting a lack of transparency in pricing.

Source: 1 of 8 reviews • Confidence: low (conflicting feedback)

Sanborn's offers second opinions, warranty-covered part replacements, and detailed quotes for potential replacements, as highlighted in reviews discussing AC unit failures and heating system installations.

Source: 2 of 8 reviews • Confidence: medium (specific examples)

Several reviews mention that the front desk keeps customers informed about technician arrival times and provides updates, enhancing the overall experience.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

One review specifically praises the installation of a new heating system, noting that Chris and Isaias worked over six hours, performed a great job, and cleaned up thoroughly after completion.

Source: 1 of 8 reviews • Confidence: medium (single mention)