SCE
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What reviewers say
Customers report frequent power outages, poor customer service, and payment issues with SCE.
Themes summarized from customer reviews (sample of 8)
Does SCE frequently experience power outages?
Multiple customers report random power shutoffs without clear explanation, causing inconvenience, especially for those with elderly dependents.
Source: 4 of 8 reviews • Confidence: high (explicit mention)
Is customer service difficult to reach at SCE?
Several reviewers mention challenges in contacting human representatives, relying instead on automated systems that often loop back without resolution.
Source: 4 of 8 reviews • Confidence: high (explicit mention)
Are there issues with paying bills through SCE?
One review notes that credit card payments over the phone are not accepted, and certain locations only accept cash, limiting payment options.
Source: 1 of 8 reviews • Confidence: medium (specific instance)
Does SCE provide timely restoration after scheduled outages?
At least two reviews indicate power restoration took significantly longer than promised, with one outage lasting nearly 11 hours beyond the scheduled end time.
Source: 2 of 8 reviews • Confidence: medium (recurring theme)
Are there complaints about SCE's management decisions regarding grid updates?
One reviewer criticizes SCE for scheduling grid updates during peak heat, leading to prolonged outages and high electricity costs, questioning management efficiency.
Source: 1 of 8 reviews • Confidence: medium (specific criticism)
Do customers feel SCE lacks competitive alternatives?
Multiple customers express frustration over limited choice, advocating for more competition from aggregators and other energy providers to improve service and reliability.
Source: 2 of 8 reviews • Confidence: medium (recurring theme)
Ratings
2.2
★★★★★2.229 reviews
Location
298 Kansas St, Redlands, CA 92373
Hours
Popular Times
Amenities & Details
Accessibility
Details
- Plus Code
- 3Q4W+2C Redlands, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJGWDuREeq3IARd0wHRC1nfaM
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