SCE

Multiple customers report random power shutoffs without clear explanation, causing inconvenience, especially for those with elderly dependents.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

Several reviewers mention challenges in contacting human representatives, relying instead on automated systems that often loop back without resolution.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

One review notes that credit card payments over the phone are not accepted, and certain locations only accept cash, limiting payment options.

Source: 1 of 8 reviews • Confidence: medium (specific instance)

At least two reviews indicate power restoration took significantly longer than promised, with one outage lasting nearly 11 hours beyond the scheduled end time.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

One reviewer criticizes SCE for scheduling grid updates during peak heat, leading to prolonged outages and high electricity costs, questioning management efficiency.

Source: 1 of 8 reviews • Confidence: medium (specific criticism)

Multiple customers express frustration over limited choice, advocating for more competition from aggregators and other energy providers to improve service and reliability.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)