Scott Cleaners

Multiple customers reported significant garment damage, including unremoved stains, stitching coming off, and shrinkage of cashmere sweaters. One review noted that a comforter's texture was drastically altered after cleaning. These issues were highlighted as major disappointments.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

• Damage types: unremoved stains, stitching loss, shrinkage, texture alteration

At least two reviews mentioned scheduling problems: one customer was turned away despite the sign indicating later hours, and another experienced a bait-and-switch pricing issue. These suggest occasional reliability concerns.

Source: 2 of 8 reviews • Confidence: medium (limited evidence)

• Scheduling issues: late closure, bait-and-switch pricing

Several reviewers praised the kindness and helpfulness of the staff and owner, noting apologies and attempts to resolve issues, such as offering a free cleaning for a damaged comforter. However, this positive service was contrasted with negative experiences of garment damage.

Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)

• Customer service keywords: apologies, attempts to resolve, free cleaning offer

Multiple customers highlighted that Scott Cleaners offers reasonable prices and quick service, with no or little waiting. This was a consistent positive across several reviews.

Source: 2 of 8 reviews • Confidence: high (explicit mention)

• Pricing keywords: reasonable, quick service