Scratch Pizza

Several reviewers praised the pizza as delicious and of high quality, highlighting fresh ingredients and a tasty garlic butter crust. However, one reviewer found the pizza to be among the worst they have ever had, citing poor cheese distribution and hard bread. Overall, opinions are split.

Source: 4 of 8 reviews • Confidence: medium (mixed reviews)

One reviewer felt the price for a medium pizza was over $20, significantly higher than Dominoes and Pizza Pirates, describing it as a rip-off. Conversely, multiple customers noted the pricing as reasonable for the quality received, especially for larger sizes and specialty options like the Tavern style pizza.

Source: 3 of 8 reviews • Confidence: medium (contrasting perspectives)

Customer service is described as helpful and patient by some, particularly when navigating ordering issues through the app or website. However, another reviewer reported poor service, including a demeaning tone and refusal of take-out plates, which negatively impacted their experience.

Source: 3 of 8 reviews • Confidence: medium (conflicting accounts)

Multiple customers encountered difficulties finding advertised specials online, requiring phone assistance to clarify the process. One reviewer specifically mentioned a missing expiration date on a summer special, leading to confusion upon arrival.

Source: 2 of 8 reviews • Confidence: low (specific ordering issues)

One reviewer experienced a significant delay, with a 42-minute wait from order placement to pickup, despite an estimated 20-minute pickup time shown online. This resulted in a negative impression and a promise not to return.

Source: 1 of 8 reviews • Confidence: low (single delayed pickup instance)