SecurCare Self Storage

Multiple customers report that the online reservation and payment process is seamless, allowing them to secure a unit and pay the $29 one-time fee without in-person interaction. The rental agreement and gate code are provided electronically.

Source: 2 of 8 reviews • Confidence: high (explicit mention)

Several reviewers highlight the friendly, fast, and professional staff, noting that Brittany and Kelly were accommodating and went out of their way to assist with specific needs, such as finding a covered space for an Airstream trailer.

Source: 3 of 8 reviews • Confidence: high (recurring theme)

Guests often mention that the facilities are clean, with well-maintained units and cold water provided on hot days. However, one review notes concerns about non-renter traffic and sketchy activity around the site.

Source: 3 of 8 reviews • Confidence: medium (mixed evidence)

Multiple reviews express serious concerns about theft, with reports of items being stolen from units, delayed notification of break-ins, and accusations of staff covering up incidents. One reviewer alleges that the company is hiding robberies and padding reviews to conceal the issue.

Source: 3 of 8 reviews • Confidence: medium (conflicting themes)

A few reviews mention gate malfunctions, with one customer experiencing a non-functioning gate that required waiting until the next business day for access. Another noted that multiple gates were operational but only one worked in a specific direction, leading to access difficulties.

Source: 2 of 8 reviews • Confidence: medium (limited evidence)

One review indicates a slight delay in gaining access to a unit two days after payment, attributed to gate issues and staff leaving. Another mentions a quick resolution when staff assisted with a gate that wouldn’t open.

Source: 2 of 8 reviews • Confidence: low (isolated incidents)