Semper Solaris
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What reviewers say
Semper Solaris receives mixed reviews, with praise for customer service and technical support but criticism for delays and communication issues.
Themes summarized from customer reviews (sample of 8)
How responsive is Semper Solaris' customer service during installation?
Several reviewers report poor responsiveness, noting that Oscar Hernandez often takes days to reply or fails to respond when issues arise, and the team was an hour late without updating the ETA.
Source: 2 of 8 reviews • Confidence: medium (explicit mention)
What is the quality of technical support at Semper Solaris?
Multiple customers highly praise the technical support, citing patience, clarity, and proactive troubleshooting by team members such as Josh D, David Fontaine, and Danny.
Source: 4 of 8 reviews • Confidence: high (recurring theme)
- Technical team praised for patience and proactive troubleshooting.
How does Semper Solaris handle customer communication and transparency?
One reviewer felt misled by Oscar Hernandez, who they claim withheld information and used generic-sounding messages, while another reviewer appreciated clear explanations from Angie and Henry B.
Source: 2 of 8 reviews • Confidence: medium (conflicting evidence)
Are there any issues with the physical installation of components?
One customer was dissatisfied with the placement of the J-box, which remained visible despite a request to relocate it, while others did not mention installation aesthetics.
Source: 1 of 8 reviews • Confidence: low (limited evidence)
Ratings
4.6
★★★★★4.657 reviews
Location
74350 Alessandro Dr, Palm Desert, CA 92260
Hours
Popular Times
Amenities & Details
From the business
Accessibility
Details
- Plus Code
- PJCJ+WW Palm Desert, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ6ws0ke772oAR3_iU8Dk_1X4
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