Seven Star ENDOCRINOLOGY

Multiple customers consistently praise the doctors, describing them as amazing, courteous, friendly, and very caring. They report feeling heard, receiving quality time during appointments, and experiencing significant improvement in conditions like diabetes and thyroid issues after following the doctors' advice. However, one reviewer disputes a diagnosis claim made by the office.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

Several reviewers mention difficulties with communication, noting that they often reach voicemail when trying to set up appointments or speak with medical assistants, and do not receive return calls. One reviewer experienced a rude phone interaction and another reported that the office does not pick up calls or provide call backs, indicating a lack of responsiveness.

Source: 3 of 8 reviews • Confidence: medium (recurring theme)

One reviewer claims the office disputed a diabetes diagnosis despite the patient having documented records, leading to a planned grievance. This indicates potential issues with record verification or patient communication regarding diagnoses.

Source: 1 of 8 reviews • Confidence: low (single isolated incident)

Many patients highlight the welcoming and efficient front office staff, describing them as amazing, courteous, and treating patients like family. However, one reviewer found the front office staff rude and unprofessional during a phone call.

Source: 4 of 8 reviews • Confidence: medium (mixed feedback)