Shell
Location
1880 Mountain View Ave, Loma Linda, CA 92354
Photos
What reviewers say
Shell gas station reviews highlight mixed experiences with customer service, cleanliness, and operational hours.
Themes summarized from customer reviews (sample of 8)
Is customer service generally good at this Shell gas station?
Multiple customers praise the friendly and helpful staff, noting good customer service and a clean environment. However, some reviews mention specific instances of unprofessional behavior, such as an employee focusing on bookkeeping instead of serving customers, and another employee showing a lack of respect and customer service skills. Overall, the sentiment is mixed, with positive feedback outweighing negative comments.
Source: 6 of 8 reviews • Confidence: medium-high (recurring theme)
- Cleanliness keywords: always clean, fresh coffee
- Hours limitation: store closes around 11:15pm-12am
How clean is the Shell gas station?
Several reviewers consistently mention that the station is clean, with well-maintained pumps and a tidy store. However, one recent update reports finding mold in the coffee and white flakes in the tea, suggesting cleanliness issues that may have arisen after the initial positive reviews.
Source: 4 of 8 reviews • Confidence: medium (conflicting evidence)
- Cleanliness concerns: mold in coffee, floating flakes in tea
What are the operating hours of the Shell gas station?
The station closes around 11:15pm to 12:00am when staff change shifts, which may inconvenience late-night visitors. This limitation is noted by reviewers who make late-night runs.
Source: 2 of 8 reviews • Confidence: high (explicit mention)
Does the Shell gas station sell alcohol?
No, the gas station does not sell alcohol due to city restrictions, as mentioned by multiple reviewers.
Source: 2 of 8 reviews • Confidence: high (explicit mention)
Are there any concerns about COVID-19 safety measures at this Shell gas station?
One reviewer inquired about COVID-19 preventive mandates and noted that clerks described mask-wearing as “preferable,” raising concerns about vigilance in enforcing safety protocols during the pandemic.
Source: 1 of 8 reviews • Confidence: low (single mention)
Ratings
3.9
★★★★★3.973 reviews
Hours
Popular Times
Amenities & Details
Service options
Offerings
Amenities
Payments
Details
- Plus Code
- 3Q84+WC Loma Linda, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ9whYTXWr3IARoWR7R7BTl7g
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