Shell
Photos
What reviewers say
Shell gas station reviews highlight issues with staff competence, broken equipment, and occasional rudeness, but also praise for friendly service and good diesel prices.
Themes summarized from customer reviews (sample of 8)
Is the staff at Shell generally friendly and helpful?
Multiple customers note that the staff is friendly and welcoming, though one review mentions a rude cashier. Overall, friendliness is a recurring positive theme.
Source: 2 of 8 reviews • Confidence: medium-high (recurring theme)
Are there frequent issues with gas pumps or payment systems at Shell?
Several reviews report broken pumps and payment issues, such as needing cashier approval or being unable to pay at the pump, leading some customers to leave without fuel.
Source: 2 of 8 reviews • Confidence: medium (explicit mention)
How is the pricing for diesel fuel at Shell?
One reviewer specifically praises the diesel #2 prices as good, indicating competitive pricing for diesel customers.
Source: 1 of 8 reviews • Confidence: high (explicit mention)
Are there concerns about safety or accessibility at Shell, such as handicap parking?
One review reports a worker illegally parked in a handicap spot, blocking access for a customer in a wheelchair, raising accessibility concerns.
Source: 1 of 8 reviews • Confidence: low (single incident)
Do customers generally have a positive or negative experience with Shell's customer service?
Reviews are mixed; while some praise friendly service, others criticize incompetence, rudeness, and unprofessional behavior from staff.
Source: 5 of 8 reviews • Confidence: medium (conflicting feedback)
Ratings
3.1
★★★★★3.132 reviews
Location
1600 Industrial Park Ave, Redlands, CA 92374
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Offerings
Amenities
Payments
Parking
Details
- Plus Code
- 3Q7R+V8 Redlands, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJARxXc1Cq3IAR2ofGc7Vl3PE
Other matches
Compare similar listings from your search — explore higher- and lower-rated options nearby.