Shell
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What reviewers say
Shell gas station reviews highlight both excellent customer service from some staff and notable issues with cleanliness, policy changes, and staff behavior.
Themes summarized from customer reviews (sample of 8)
Is the customer service at Shell generally positive?
Multiple customers praised specific staff members for exceptional service, such as Nick and Nae, who went above and beyond to assist with car maintenance and oil changes. However, a few reviews mentioned rude or unhelpful staff, particularly a blonde night shift employee and a register attendant distracted by personal devices.
Source: 3 of 8 reviews • Confidence: medium-high (explicit mention of positive interactions)
How clean is the Shell gas station?
One review described the station as the filthiest ever, citing overflowing trash cans and unsanitary conditions around the attached restaurant. Another noted a decline in cleanliness since new ownership. No reviews mentioned the station as clean.
Source: 2 of 8 reviews • Confidence: medium (recurring theme of poor cleanliness)
Are there any policy changes that affect propane tank exchanges?
One reviewer reported a new policy restricting propane tank exchanges after 10:00 p.m., which they found poorly communicated. This change was not mentioned in other reviews.
Source: 1 of 8 reviews • Confidence: low (single mention of policy change)
Is the car wash service still functional?
One reviewer stated the car wash no longer starts automatically without an attendant, leading to inconvenience. No other reviews addressed the car wash.
Source: 1 of 8 reviews • Confidence: low (single mention of car wash issue)
Do staff members wear masks?
One recent review noted that none of the staff wore masks, which was a concern for the reviewer. This specific observation was not repeated in other reviews.
Source: 1 of 8 reviews • Confidence: low (single mention of mask policy)
Ratings
3.3
★★★★★3.352 reviews
Location
36520 Temeku St, Murrieta, CA 92563
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Offerings
Amenities
Payments
Details
- Plus Code
- HVRG+79 Murrieta, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ7yZ_BVN824ARZP6zdQHHXP8
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