Shell
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What reviewers say
Shell gas station reviews highlight restroom availability, pricing transparency, and customer service.
Themes summarized from customer reviews (sample of 8)
Is the restroom at this Shell gas station always available for public use?
Several reviewers noted that the restroom was unavailable without prior notice, leading to confusion. One reviewer specifically mentioned a lack of signage indicating restroom status, citing California law that requires such notices. The owner and cashier were unaware of this requirement.
Source: 3 of 8 reviews • Confidence: medium (explicit mention)
Are prices at this Shell station higher for credit card payments compared to cash?
One reviewer reported being charged the credit price for a gift card purchase, which they believed should be treated as cash. The attendant insisted on the credit price, leading the customer to leave. This suggests a potential pricing discrepancy for gift card transactions.
Source: 1 of 8 reviews • Confidence: low (single conflicting account)
How would you describe the cleanliness and customer service at this Shell gas station?
Multiple customers praised the cleanliness of the restroom and the overall tidiness of the station. Several reviewers highlighted friendly and helpful staff, with one mentioning new management contributing to improved service.
Source: 5 of 8 reviews • Confidence: high (recurring theme)
- Clean area, nice people at the convenience store.
- Nice shell gas station. Restroom are very clean.
- Excellent customer service! New management! Very clean and friendly staff!
Is the convenience store at this Shell station well-stocked?
One reviewer mentioned the store is small but adequately stocked with drinks and snacks, though it does not sell lottery tickets as indicated on the official lottery website.
Source: 1 of 8 reviews • Confidence: medium (specific observation)
Are there any concerns about payment practices at this Shell station?
One reviewer felt uncomfortable being asked for a phone number after a contactless payment, describing the experience as “very sketchy.” This suggests potential privacy or payment policy concerns.
Source: 1 of 8 reviews • Confidence: low (single negative comment)
Ratings
3.4
★★★★★3.431 reviews
Location
12510 Central Ave, Chino, CA 91710
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Offerings
Amenities
Payments
Details
- Plus Code
- 28G6+93 Chino, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJg_jL8h0zw4ARp8gq8Ot47pY
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