Shell
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What reviewers say
Shell gas station reviews highlight cleanliness, customer service, and some operational issues.
Themes summarized from customer reviews (sample of 8)
Is the restroom at Shell clean and well-maintained?
Multiple customers noted that the restroom was clean and fresh-smelling, with one reviewer specifically mentioning it was freshly cleaned. Another review, however, reported an unprofessional incident involving a staff member blocking the restroom door.
Source: 2 of 8 reviews • Confidence: medium (recurring theme with one conflicting report)
Does Shell offer a variety of drinks and snacks, including ice cream?
Several reviewers mentioned that the station had a wide variety of drinks, snacks, and even ice cream, describing the selection as yummy.
Source: 1 of 8 reviews • Confidence: high (explicit mention)
Are the staff at Shell generally friendly?
One reviewer described the staff as very nice and joking, while another reported an unpleasant interaction with a cashier who refused to honor a coupon and hung up on a customer calling for corporate assistance.
Source: 2 of 8 reviews • Confidence: medium (mixed feedback)
Do employees at Shell wear masks?
One reviewer noted that employees were friendly but did not wear masks.
Source: 1 of 8 reviews • Confidence: low (single mention)
Is the gas pump operational at Shell?
One reviewer experienced a gas pump that did not dispense fuel despite completing a transaction, leading them to seek assistance from an employee who provided an attitude, ultimately prompting the reviewer to go elsewhere for gas.
Source: 1 of 8 reviews • Confidence: low (single incident)
Are restroom facilities accessible at night?
One reviewer reported that restrooms were locked at night after returning from a flight, indicating limited access during late hours.
Source: 1 of 8 reviews • Confidence: low (single mention)
Is the advertised phone number for Shell correct?
One reviewer indicated that the listed phone number was incorrect, pointing to a different number for Shell, suggesting potential listing errors.
Source: 1 of 8 reviews • Confidence: low (single mention)
Ratings
3.2
★★★★★3.213 reviews
Location
12080 Central Ave, Chino, CA 91710
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Offerings
Amenities
Payments
Parking
Details
- Plus Code
- 28M6+H2 Chino, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJp5L2DAIzw4ARn-kksCmrJbQ
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