Shell
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What reviewers say
This Shell gas station offers a convenient location with plenty of pumps and a selection of snacks and coffee, but experiences with customer service and payment security vary.
Themes summarized from customer reviews (sample of 8)
What is the customer service like at this Shell?
Several reviewers have praised the friendliness and kindness of the cashiers, noting consistently positive interactions. However, other customers have reported negative experiences, including rudeness and impatience from some employees. There are conflicting reports regarding the quality of service.
Source: 6 of 8 reviews • Confidence: medium (mixed feedback)
Does this Shell have a good selection of drinks and snacks?
Multiple customers mention the availability of coffee, cakes, and snacks. One reviewer was particularly excited about the presence of a Coke Freestyle fountain, though this has since been removed and replaced with a standard fountain machine.
Source: 3 of 8 reviews • Confidence: medium-high (explicit mention)
- Makes confirmed: coffee, snacks
- Reported change: Coke Freestyle fountain removed
Is this a busy gas station?
One reviewer notes that the station is sizable with plenty of gas pumps and they haven't had to wait in line. This suggests it can handle a good volume of customers.
Source: 1 of 8 reviews • Confidence: medium (recurring theme)
Are there any concerns about payment security at this Shell?
One review issued a scam alert, reporting a fraudulent charge after using a credit card at a specific pump. Another reviewer advises against using a card at the pump due to this concern. It's recommended to be cautious when paying.
Source: 2 of 8 reviews • Confidence: low (limited evidence)
What about the rewards program?
Two reviewers mention that the rewards system has been down for weeks, which has discouraged them from visiting.
Source: 2 of 8 reviews • Confidence: medium (explicit mention)
- Pricing keywords: "rewards"
How would you describe the staff's knowledge?
One review noted that some cashiers appear to lack knowledge and are slow, and don't greet customers. This suggests inconsistencies in staff training or experience.
Source: 1 of 8 reviews • Confidence: low (limited evidence)
Ratings
3.7
★★★★★3.746 reviews
Location
401 E Alessandro Blvd, Riverside, CA 92508
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Offerings
Amenities
Payments
Parking
Details
- Plus Code
- WM8G+9C Riverside, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJJZBXbHul3IARWjiBnyVUevw
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