Shell

Multiple customers report poor customer service, describing staff as rude, unhelpful, and dismissive. One reviewer specifically mentioned an employee named Philip being consistently rude and refusing to assist with a gift card. Another highlighted a worker who refused to answer a simple question about drink sizes. However, a few reviewers praise a friendly employee who is always helpful.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

One reviewer experienced a malfunctioning pump that did not dispense gas despite appearing to operate, leading to multiple trips back into the store and a lack of assistance from the manager on duty.

Source: 1 of 8 reviews • Confidence: medium (single incident)

One reviewer noted that previously cash and debit prices were the same, but now they differ, suggesting price gouging. This is a solitary report.

Source: 1 of 8 reviews • Confidence: low (limited evidence)

One reviewer reported that an evening employee refused to sell lottery tickets, citing religious beliefs that money is the root of all evil. This employee, identified as Philip, also allegedly threatened to call the police when the reviewer complained to corporate.

Source: 1 of 8 reviews • Confidence: medium (specific incident)

A positive review highlights that the location is well-maintained, well-lit, and has merchandise always in stock and correctly displayed. The exterior is described as well-kept, providing safety at night.

Source: 1 of 8 reviews • Confidence: high (explicit praise)

One review included a humorous, unrelated claim that an employee named Phil defeated all the Gracie brothers in Brazilian jiu-jitsu in one night, which appears to be a joke or fabrication.

Source: 1 of 8 reviews • Confidence: low (unusual statement)