Shell
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What reviewers say
Shell gas station reviews highlight issues with pump availability, receipt errors, and customer service attitudes.
Themes summarized from customer reviews (sample of 8)
Are the gas pumps at Shell often out of service?
Multiple customers report that the pumps are frequently down or malfunctioning, leading to inconvenience.
Source: 4 of 8 reviews • Confidence: high (explicit mention)
Does Shell provide clean facilities and good customer service?
Several reviewers praise the cleanliness and friendly service, indicating a positive experience for those customers.
Source: 2 of 8 reviews • Confidence: medium-high (recurring theme)
Are there issues with receipt handling and payment at Shell?
One review notes that the cashier gave an incorrect receipt and did not provide change as expected, causing confusion and potential financial error.
Source: 1 of 8 reviews • Confidence: medium (specific incident)
Is the customer service at Shell generally rude or disrespectful?
Multiple reviews mention rude or disrespectful behavior from staff, particularly noting a specific employee named Jose and a larger black woman as problematic.
Source: 3 of 8 reviews • Confidence: medium (recurring theme)
Do customers experience issues with propane exchange at Shell?
One review indicates a policy restriction on propane exchanges after a certain time, leading to an unsatisfactory experience for that customer.
Source: 1 of 8 reviews • Confidence: low (single incident)
Ratings
4.0
★★★★★4.0153 reviews
Location
12130 Bear Valley Rd, Victorville, CA 92392
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Offerings
Amenities
Payments
Parking
Details
- Plus Code
- FJC2+89 Victorville, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ56E6btBow4ARvaEvpwkN2w0
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