Shell
Location
15760 Ranchero Rd, Hesperia, CA 92345
Photos
What reviewers say
Shell gas station reviews highlight issues with credit card acceptance, staff friendliness, drink machine availability, car wash odor, and price transparency, while noting good gas quality and conveni
Themes summarized from customer reviews (sample of 8)
Does the Shell gas station accept credit cards at all pumps?
Several reviewers report that credit cards are frequently declined at this Shell location, despite working at other stations. Attempts with different cards and pumps consistently result in the message ‘See Cashier.’
Source: 1 of 8 reviews • Confidence: medium (explicit mention)
How friendly are the staff at this Shell gas station?
Multiple customers note that staff are functional but not particularly friendly or engaging; they perform their duties without offering conversation or smiles.
Source: 2 of 8 reviews • Confidence: medium-high (recurring theme)
Are the drink machines and dispensers well-maintained?
Guests often mention that drink machines are frequently out of service or improperly stocked, and cups/lids are not consistently sorted, creating confusion.
Source: 1 of 8 reviews • Confidence: medium (explicit mention)
Is there an unusual smell at the car wash?
One review specifically notes a strong, unpleasant odor at the car wash area, suggesting a possible issue with soap, wax, or maintenance.
Source: 1 of 8 reviews • Confidence: low (single report)
Do the advertised diesel prices match the pump prices?
One reviewer reported a discrepancy where the advertised diesel price (e.g., $5.19) differed from the pump price ($5.39), indicating a pricing inconsistency.
Source: 1 of 8 reviews • Confidence: medium (explicit mention)
Is there an extra charge for using a credit card at this Shell?
One customer observed an additional 20 cents per gallon charge for credit card transactions, which exceeds the typical industry standard of 10 cents.
Source: 1 of 8 reviews • Confidence: medium (explicit mention)
How clean and hygienic are the bathrooms at this Shell?
One reviewer described the bathrooms as severely infested with ants and roaches, deeming them among the worst in California and advising patrons to use a nearby competitor.
Source: 1 of 8 reviews • Confidence: low (explicit mention)
Is the gas quality at this Shell station good?
Multiple reviews affirm that the gas quality is satisfactory, aligning with Shell's reputation for providing good fuel.
Source: 2 of 8 reviews • Confidence: high (recurring theme)
Is the Shell location convenient and well-maintained?
Several reviewers highlight the convenience of the location and note recent improvements, describing it as new and well-organized.
Source: 2 of 8 reviews • Confidence: medium-high (recurring theme)
Ratings
3.3
★★★★★3.320 reviews
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Offerings
Amenities
Payments
Details
- Plus Code
- 9MMJ+JC Hesperia, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ92JhS39dw4AR7E9Xwe0gv7M
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