Shiloh Medical Center, Hesperia Road

Several reviews mention poor responsiveness, stating that phone calls and messages through the portal are often unanswered, and voicemails are frequently full. However, one review highlights a pleasant experience with a phone representative handling a vaccine reaction inquiry.

Source: 4 of 8 reviews • Confidence: medium (conflicting themes)

• Communication issues reported by multiple customers
• One positive interaction noted

Multiple customers express high satisfaction with Dr. Earle and Nurse Practitioner Judith, describing attentive listening, thorough explanations, and a comfortable visit atmosphere. Staff members like Annette are also praised for their friendliness.

Source: 3 of 8 reviews • Confidence: high (explicit mention)

One review strongly criticizes the office for dismissing a chronically ill patient, stating that the staff did not address their needs and even dismissed their concerns, leading to the patient feeling unsupported and mistreated.

Source: 1 of 8 reviews • Confidence: low (single negative account)

Several reviewers comment on short wait times, describing the visits as efficient and the staff as attentive, contributing to a positive overall experience.

Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)