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Sierra Pacific Pediatric Associates

Medical clinic● Unknown Hours
4.8(221)
Sierra Pacific Pediatric Associates

Photos

All
By owner
Street View & 360°

What reviewers say

Sierra Pacific Pediatric Associates receives mixed reviews, with praise for Dr. Chang and Dr. Lin's care and concern, but criticism over billing issues and communication at the Eastvale location.

Themes summarized from customer reviews (sample of 8)

What do patients say about the quality of care provided by Dr. Chang and Dr. Lin?

Multiple customers highly recommend Dr. Chang and Dr. Lin, describing them as caring, professional, and thorough. They praise the doctors' patience, scientific backing of answers, and the overall welcoming atmosphere of the clinic.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

How do reviewers feel about the billing practices at Sierra Pacific Pediatric Associates?

Several reviewers express serious concerns about billing practices, citing fraudulent charges for doctors the children never saw, an upfront $100 payment for newborn visits that was not promptly refunded correctly, and a lack of accountability.

Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)

What issues were raised regarding communication and office closures?

One reviewer noted that the Eastvale location was permanently closed without prior email notification, leaving families unaware until they attempted to schedule an appointment. This lack of advance communication was criticized.

Source: 1 of 8 reviews • Confidence: medium (single report)

Are there any negative experiences reported with staff behavior?

One review described extremely unprofessional behavior, including staff laughing at a patient during a billing call, which the reviewer found disgusting and lacking empathy.

Source: 1 of 8 reviews • Confidence: medium (explicit mention)

Do any reviews mention concerns about developmental or health issues being dismissed?

One edited review detailed repeated concerns about a child's developmental delays and epilepsy that were dismissed by Dr. Chang, leading the family to switch pediatricians.

Source: 1 of 8 reviews • Confidence: low (edited, specific case)

Ratings

4.8

4.8

221 reviews

5
209
4
4
3
1
2
0
1
7

Location

16465 Sierra Lakes Pkwy #250, Fontana, CA 92336

FontanaCA92336

Hours

Monday8:30 AM–5 PM
Tuesday8:30 AM–5 PM
Wednesday8:30 AM–5 PM
Thursday8:30 AM–5 PM
Friday8:30 AM–5 PM
SaturdayClosed
SundayClosed

Popular Times

Amenities & Details

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lotWheelchair accessible restroom

Amenities

Restroom

Planning

Appointments recommended

Payments

Credit cardsDebit cardsNFC mobile payments

Parking

On-site parking

Details

Plus Code
4HP3+XR Fontana, California
Timezone
America/Los_Angeles
Google Place ID
ChIJ-aO3GQNMw4AR5y1gQY2tDNQ

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