Sierra Pacific Pediatric Associates
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What reviewers say
Sierra Pacific Pediatric Associates receives mixed reviews, with praise for Dr. Chang and Dr. Lin's care and concern, but criticism over billing issues and communication at the Eastvale location.
Themes summarized from customer reviews (sample of 8)
What do patients say about the quality of care provided by Dr. Chang and Dr. Lin?
Multiple customers highly recommend Dr. Chang and Dr. Lin, describing them as caring, professional, and thorough. They praise the doctors' patience, scientific backing of answers, and the overall welcoming atmosphere of the clinic.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
How do reviewers feel about the billing practices at Sierra Pacific Pediatric Associates?
Several reviewers express serious concerns about billing practices, citing fraudulent charges for doctors the children never saw, an upfront $100 payment for newborn visits that was not promptly refunded correctly, and a lack of accountability.
Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)
What issues were raised regarding communication and office closures?
One reviewer noted that the Eastvale location was permanently closed without prior email notification, leaving families unaware until they attempted to schedule an appointment. This lack of advance communication was criticized.
Source: 1 of 8 reviews • Confidence: medium (single report)
Are there any negative experiences reported with staff behavior?
One review described extremely unprofessional behavior, including staff laughing at a patient during a billing call, which the reviewer found disgusting and lacking empathy.
Source: 1 of 8 reviews • Confidence: medium (explicit mention)
Do any reviews mention concerns about developmental or health issues being dismissed?
One edited review detailed repeated concerns about a child's developmental delays and epilepsy that were dismissed by Dr. Chang, leading the family to switch pediatricians.
Source: 1 of 8 reviews • Confidence: low (edited, specific case)
Ratings
4.8
★★★★★4.8221 reviews
Location
16465 Sierra Lakes Pkwy #250, Fontana, CA 92336
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Details
- Plus Code
- 4HP3+XR Fontana, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ-aO3GQNMw4AR5y1gQY2tDNQ
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