Sierra San Antonio Medical Plaza
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What reviewers say
Sierra San Antonio Medical Plaza urgent care receives mixed reviews on staff friendliness and wait times, with some praising professionalism and others reporting rude behavior and long delays.
Themes summarized from customer reviews (sample of 8)
How long is the typical wait time at Sierra San Antonio Medical Plaza urgent care?
Multiple customers report long wait times, with some waiting over two hours before being seen by a doctor, while others experience shorter waits after the initial check-in. The wait duration appears variable and can be influenced by appointment scheduling and patient volume.
Source: 6 of 8 reviews • Confidence: medium (recurring theme)
- Wait times vary; some patients report 2+ hour waits, others shorter after check-in.
Is the staff at Sierra San Antonio Medical Plaza generally friendly and professional?
Reviews are split: several guests praise the professionalism and kindness of doctors, PA's, and X-ray technicians, while multiple customers describe check-in staff and nurses as rude, unprofessional, and dismissive, sometimes speaking negatively about patients in earshot.
Source: 8 of 8 reviews • Confidence: medium-high (conflicting evidence)
- Positive: staff like PA Brandy, Deanna, and Sonya noted for professionalism.
- Negative: check-in staff and some nurses described as rude and unprofessional.
What is the quality of care provided by the medical professionals at Sierra San Antonio Medical Plaza?
Five of eight reviewers highlight that once medical professionals (doctors, PA's, and X-ray technicians) attend to patients, the care is efficient and thorough, often resulting in quick diagnoses and treatment plans. However, the initial check-in experience can detract from overall satisfaction.
Source: 5 of 8 reviews • Confidence: high (explicit mention)
- Medical professionals praised for thorough exams and quick follow-up.
Are there any concerns about patient confidentiality at Sierra San Antonio Medical Plaza?
One review explicitly mentions hearing staff speaking negatively about patients while in waiting rooms, raising concerns about confidentiality and creating an uncomfortable environment.
Source: 1 of 8 reviews • Confidence: low (single report)
- Confidentiality concern reported by one patient regarding staff comments.
Ratings
2.6
★★★★★2.652 reviews
Location
16465 Sierra Lakes Pkwy, Fontana, CA 92336
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Details
- Plus Code
- 4HP3+XQ Fontana, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ-aO3GQNMw4ARBoaqKFRbqxc
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