Silver Star Auto Used Car Dealerships San Bernardino
Photos
What reviewers say
Silver Star Auto is praised for friendly, patient staff and reliable service, though one reviewer reported issues with a trade-in SUV.
Themes summarized from customer reviews (sample of 8)
How responsive and patient are the sales staff at Silver Star Auto?
Multiple customers highlight the patience and sociability of the sales staff, noting that Anthony and Veronica took time to listen and assist without pressure.
Source: 3 of 8 reviews • Confidence: high (explicit mention)
What is the quality of service for vehicle repairs and maintenance?
Several reviews mention that the dealership's mechanics are honest and helpful, addressing issues promptly, though one customer experienced recurring problems with an overheating vehicle.
Source: 3 of 8 reviews • Confidence: medium-high (recurring theme with one conflict)
How fast and reliable is the service for urgent car repairs, such as a broken-down vehicle during travel?
One review describes extremely fast and reliable service, including a rental car provided for a family traveling from Arizona, with clear communication and late-hour assistance.
Source: 1 of 8 reviews • Confidence: high (explicit mention)
Are the used cars sold by Silver Star Auto in good condition?
Guests often mention that the cars they purchased run well, with one customer reporting a vehicle that performed consistently even after out-of-state travel, and another noting a dream car that was well-maintained despite minor issues.
Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)
How does Silver Star Auto handle difficult negotiations or budget constraints?
Multiple customers, including those previously turned away by other dealerships, praise the dealership for finding suitable options and making the purchasing process easy and enjoyable, especially with staff like Ms. Taylor and Sylvia.
Source: 2 of 8 reviews • Confidence: medium (positive anecdotes)
What is the overall customer experience for buying a used car online or in-store?
Reviews highlight a seamless and friendly experience, with quick online applications, helpful staff, and a short turnaround time, making it one of the easiest car-buying processes reported.
Source: 2 of 8 reviews • Confidence: high (explicit mention)
Are there any complaints about the dealership's business practices?
One review criticizes the dealership for being unresponsive after a trade-in issue, alleging dishonesty and refusal to honor a promised down payment refund, marking it as a negative outlier.
Source: 1 of 8 reviews • Confidence: low (single negative report)
Ratings
4.1
★★★★★4.181 reviews
Location
1057 W Highland Ave, San Bernardino, CA 92405
Hours
Popular Times
Amenities & Details
Accessibility
Offerings
Payments
Details
- Plus Code
- 4MPV+79 San Bernardino, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJtV1qD6lTw4ARg968QD1nW6g
Other matches
Compare similar listings from your search — explore higher- and lower-rated options nearby.