SM Spa Nail & Hair

Multiple customers report high satisfaction with the service, noting excellent pedicures, skilled lash and brow treatments, and friendly staff. However, a few reviews mention dissatisfaction with nail quality and pricing.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

• Service highlights: pedicure massage, eyelash and brow work
• Staff noted as friendly and polite

One review alleges that the nail technicians are not certified by the board of cosmetology, with the owner refusing to provide certification. This raises questions about professional standards.

Source: 1 of 8 reviews • Confidence: low (single conflicting account)

• Certification issue raised by one dissatisfied customer

Several reviews mention unexpected price increases or feeling ripped off, particularly regarding additional services like French tips that were not requested.

Source: 3 of 8 reviews • Confidence: medium (recurring theme)

• Price hikes noted for unrequested services
• Customers advised to confirm prices before service

The experience is mixed: while many customers are very satisfied and have been repeat clients for years, others report poor treatment, certification concerns, and dissatisfaction with nail quality, leading them to not return.

Source: 8 of 8 reviews • Confidence: medium (conflicting evidence)