Smart & Final Extra!

Multiple customers highlight excellent customer service, mentioning a friendly manager and employees like Rosa who assist efficiently with orders. Five of eight reviewers specifically commend the staff's helpfulness.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

One review notes that the bathrooms were dirty, with the men's bathroom having visible mess. This is the only mention of bathroom cleanliness among the reviews.

Source: 1 of 8 reviews • Confidence: low (single report)

One reviewer reports that employees have an attitude and aisles are often blocked, hindering access for people with disabilities.

Source: 1 of 8 reviews • Confidence: low (single report)

One reviewer experienced a negative interaction when a manager insisted on a physical paper coupon despite having a digital one, indicating potential inconsistency in coupon acceptance policies.

Source: 1 of 8 reviews • Confidence: low (single report)

One customer reports a slow express lane experience due to a customer with many items and a checker spending excessive time chatting rather than scanning, suggesting occasional inefficiency.

Source: 1 of 8 reviews • Confidence: low (single report)

Several reviewers mention great deals on meat and produce, indicating these items are popular and well-regarded among shoppers.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)