Smart & Final Extra!

Several reviewers praise staff members like Brittany and Andrew for going above and beyond, while others report poor customer service, including issues with gift certificates and unhelpful cashiers.

Source: 4 of 8 reviews • Confidence: medium (mixed evidence)

Multiple customers note that the store operates for long hours, which is appreciated for convenience.

Source: 2 of 8 reviews • Confidence: high (explicit mention)

One review mentions that the produce is not as fresh as it could be and some stock items are close to expiration.

Source: 1 of 8 reviews • Confidence: low (single mention)

One reviewer was disappointed with the return policy, stating that a manager refused to accept returns on name-brand items despite being within policy guidelines.

Source: 1 of 8 reviews • Confidence: low (single mention)

One review criticizes the store for closing early at 9:30 PM, suggesting staff laziness.

Source: 1 of 8 reviews • Confidence: low (single mention)

One customer was charged for complimentary bags without being informed, leading to dissatisfaction and a complaint about the handling of the situation.

Source: 1 of 8 reviews • Confidence: low (single mention)