SmartStop Self Storage
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What reviewers say
SmartStop Self Storage receives consistent praise for its friendly and helpful staff, particularly Cindy and Jaelene, who are frequently mentioned for providing excellent customer service.
Themes summarized from customer reviews (sample of 8)
What is the customer service like at this SmartStop location?
Multiple customers highlight the exceptional customer service they received. Several reviewers specifically praised the patience, professionalism, and helpfulness of staff members, including Cindy and Jaelene, who assisted with paperwork, explained policies, and offered recommendations. Guests often mention feeling welcomed and supported throughout the rental process.
Source: 6 of 8 reviews • Confidence: high (explicit mention)
Is the facility clean and well-maintained?
One review noted that the facility is described as 'super clean and well kept.'
Source: 1 of 8 reviews • Confidence: medium (limited evidence)
How easy is it to communicate with the storage facility?
One review mentioned that it is easy to get in touch with the facility and that they respond quickly to inquiries.
Source: 1 of 8 reviews • Confidence: medium (explicit mention)
Do customers find the app useful?
One review mentioned enjoying the convenient app for accessing the property.
Source: 1 of 8 reviews • Confidence: medium (explicit mention)
Ratings
4.9
★★★★★4.9650 reviews
Location
7211 Arlington Ave, Riverside, CA 92503
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Crowd
Payments
Parking
Details
- Plus Code
- WGWW+CR Riverside, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJY_blBzOx3IARc98pthY6AXs
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