SMM &Associates

Multiple customers report issues with timely tax filings and communication. One reviewer noted that their 2023 taxes were never filed and they were not informed of any problems, while another experienced a four-month delay with no follow-through on promised calls. Conversely, several reviewers highlight years of reliable service and proactive assistance.

Source: 3 of 8 reviews • Confidence: medium (conflicting themes)

Several reviewers praise the firm's deep knowledge of tax systems, proactive approach, and professionalism. They describe the team as kind, educated, and equipped to meet business accounting needs, with many having used the service for over a decade.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

One reviewer expressed dissatisfaction with high costs and late fees for services that were not completed on time, leading them to seek alternative providers. This contrasts with other reviewers who emphasize the firm's value and long-term benefits.

Source: 2 of 8 reviews • Confidence: low (limited evidence)

Reviews indicate mixed experiences with communication. Some customers report advisors frequently unavailable or disconnected during calls, while others appreciate prompt and helpful responses. One reviewer specifically mentioned being ignored until they had no choice but to switch providers.

Source: 3 of 8 reviews • Confidence: medium (recurring theme)