Smooth Auto Wholesale
Location
74855 Joni Dr #5, Palm Desert, CA 92260
Photos
What reviewers say
Smooth Auto Wholesale receives mixed reviews, with some customers reporting significant mechanical issues shortly after purchase and dissatisfaction with warranty terms, while others praise the servic
Themes summarized from customer reviews (sample of 8)
Does Smooth Auto Wholesale offer a warranty on used cars?
Several reviewers report that the dealership does not provide a meaningful warranty. One customer was offered a $250 two-day warranty with additional fees, while another was told the car was sold 'as is' with no warranty coverage. Multiple customers experienced mechanical problems shortly after purchase, suggesting the lack of a reliable warranty.
Source: 4 of 8 reviews • Confidence: high (explicit mention of warranty terms and post-purchase issues)
- Warranty cost: $250 two-day, plus $150 re-stocking fee if used
- No warranty offered for some buyers, sold 'as is'
Are the used cars sold by Smooth Auto Wholesale reliable?
Multiple customers reported significant mechanical problems shortly after buying from Smooth Auto Wholesale. One reviewer found a coolant leak with stop-leak already in the system, and another ended up with a non-running BMW due to a blown head gasket. These experiences suggest reliability concerns.
Source: 3 of 8 reviews • Confidence: medium-high (recurring theme of post-purchase mechanical failures)
- Common issues: coolant leaks, engine malfunctions, blown head gaskets
- Several cars required immediate repairs after purchase
What do customers say about the customer service at Smooth Auto Wholesale?
Positive reviews highlight excellent customer service and helpful staff. One reviewer specifically praised Bryan for providing a great car and top-notch service, while another mentioned great customer service. However, negative reviews criticize the dealership for evasive communication and lack of support when issues arise.
Source: 3 of 8 reviews • Confidence: medium (mixed feedback with both positive and negative service experiences)
- Positive: 'Great customer service', 'Bryan will help you out with a great car'
- Negative: 'Talks in circles', 'No support after purchase issues'
Is the pricing at Smooth Auto Wholesale considered fair?
One reviewer felt the price was fair if the advertised condition was met but was ultimately dissatisfied due to undisclosed mechanical problems. Another implied that buying directly from a public auction might yield a better deal, suggesting that pricing may not always reflect true value given the reported issues.
Source: 2 of 8 reviews • Confidence: low (limited evidence from a single reviewer)
- Price fairness contingent on advertised condition
- Alternative suggestion: public auction for potentially better deals
Ratings
3.5
★★★★★3.58 reviews
Hours
Popular Times
Amenities & Details
Accessibility
Offerings
Details
- Plus Code
- PJRR+6J Palm Desert, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJgQQSxyX82oARmhhD38fM7vI
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