So Cal Auto Body

Several reviewers noted scheduling challenges, mentioning long waits and confusion over appointment times. One customer felt their job was an afterthought due to delayed acceptance and payment processes. However, other customers reported prompt communication and quick part retrieval.

Source: 3 of 8 reviews • Confidence: medium (mixed feedback)

Multiple customers highlighted the high quality of work, describing the shop as immaculate, well-designed, and clean. The staff was frequently praised as helpful, professional, and friendly, with particular attention to customer comfort and organization.

Source: 6 of 8 reviews • Confidence: high (recurring theme)

One reviewer found the labor rate high, noting over $300 for a single axle brake inspection and bearing repacking, which was about double their previous costs. No other reviews mentioned pricing concerns.

Source: 1 of 8 reviews • Confidence: low (single mention)

One customer reported receiving a bad alternator that caused a breakdown, requiring an 8-month dispute for a refund. This was the only negative report regarding part quality.

Source: 1 of 8 reviews • Confidence: low (single incident)

Several reviews mentioned timely service, with repairs completed within expected timeframes and parts retrieved quickly (within 30 minutes). One customer praised overnight shipping of parts for urgent needs.

Source: 4 of 8 reviews • Confidence: medium-high (multiple positive mentions)