Sonic Drive-In

Several reviewers have mentioned issues with their drink orders, specifically a lack of ice. One customer received a cherry limeade with very little ice and had to request ice separately, while another noted a similar problem with a Mango Slush.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

One review indicates the 'order ahead' service is unreliable. Despite ordering two hours in advance, the food was not ready upon arrival, and part of the order was missing, causing a significant delay.

Source: 1 of 8 reviews • Confidence: medium (explicit mention)

Experiences with food quality are mixed. Multiple reviewers praise the food as hot, tasty, and crispy, particularly mentioning the french fries and chicken sandwiches. However, another review noted burnt meat in double cheeseburgers and a general decline in food quality over time.

Source: 4 of 8 reviews • Confidence: medium-high (mixed feedback)

Service experiences vary. Some customers describe the servers as fantastic and helpful, offering suggestions and providing quick service. Others have reported unprofessional behavior, including a lack of response to concerns about drink preparation and a manager offering only a small cup of ice to resolve an issue.

Source: 3 of 8 reviews • Confidence: medium (mixed feedback)

One review noted that multiple screens at the drive-thru were broken, making it difficult to find a working machine. Another customer found the font size on the drive-thru menu to be extremely small.

Source: 2 of 8 reviews • Confidence: medium (explicit mention)

One customer was told that food delivery to vehicles is not available, despite signage indicating otherwise. This caused confusion and inconvenience.

Source: 1 of 8 reviews • Confidence: low (limited evidence)

One reviewer reported a positive experience with customer service, noting a quick and professional response to their complaint. The owner also reached out personally to address the issue and offered a free combo and future burger.

Source: 1 of 8 reviews • Confidence: medium (explicit mention)