Southern California Edison

Multiple customers report excessively high monthly bills despite owning solar panels and using energy-efficient appliances, suggesting the billing system may not accurately reflect solar generation.

Source: 1 of 8 reviews • Confidence: medium (explicit mention)

Several reviews detail recurring billing errors, including double charges, delayed refunds, and difficulties reaching human representatives, leading to account overages and past-due notices.

Source: 3 of 8 reviews • Confidence: high (recurring theme)

At least one reviewer criticizes a new base service charge as a hidden revenue source, alongside complaints about overall high pricing.

Source: 1 of 8 reviews • Confidence: medium (explicit mention)

Customers have reported planned outages during cold nights, questioning the necessity and timing of such interruptions.

Source: 1 of 8 reviews • Confidence: medium (explicit mention)

Multiple reviews highlight issues with the online portal showing delayed usage data, lack of human support, and misleading chat services that attempt to charge for assistance.

Source: 2 of 8 reviews • Confidence: high (recurring theme)

One review alleges an unauthorized power shut-off by a Department of Revenue Protection agent without proper verification, causing prolonged outage and dissatisfaction.

Source: 1 of 8 reviews • Confidence: low (single incident)

Customers report long wait times without direct SCE employee contact during outages, raising doubts about response efficiency and employee visibility.

Source: 2 of 8 reviews • Confidence: medium (limited evidence)