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Southland Auto Insurance Services

Insurance agency● Unknown Hours
5.0(121)
Southland Auto Insurance Services

Photos

All
Exterior
By owner
Street View & 360°

What reviewers say

Customers consistently praise the professionalism, helpfulness, and efficiency of Southland Auto Insurance Services, especially noting the excellent service provided by agent Arlene Vasquez.

Themes summarized from customer reviews (sample of 8)

How responsive and helpful is the customer service at Southland Auto Insurance Services?

Multiple customers highlight that the staff, particularly Arlene Vasquez, are very responsive, professional, patient, and helpful. They communicate clearly, guide customers step-by-step, and resolve issues quickly, often within the same day.

Source: 8 of 8 reviews • Confidence: high (explicit mention)

  • Agent name frequently mentioned: Arlene Vasquez
  • Service turnaround: same-day assistance reported

Are the insurance quotes and rates considered reasonable by customers?

Several reviews mention that Southland Auto Insurance offers fair and reasonable insurance rates, contrasting favorably with other companies that provided higher quotes.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

  • Pricing keywords: "reasonable price", "fair rate"

How easy is it to get insurance over the phone?

Customers report that obtaining insurance over the phone is quick and simple, thanks to the professionalism and personability of the representatives, such as Lilia.

Source: 2 of 8 reviews • Confidence: medium (recurring theme)

  • Phone service praised for simplicity

What specific agent is highly recommended by reviewers?

Arlene Vasquez is repeatedly highlighted as the best agent, praised for her care, punctuality, and ability to find suitable policies quickly.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

  • Agent name: Arlene Vasquez

Ratings

5.0

5.0

121 reviews

5
119
4
1
3
0
2
1
1
0

Location

16870 Merrill Ave, Fontana, CA 92335

FontanaCA92335

Hours

Monday9 AM–7 PM
Tuesday9 AM–7 PM
Wednesday9 AM–7 PM
Thursday9 AM–7 PM
Friday9 AM–7 PM
Saturday9 AM–3 PM
SundayClosed

Popular Times

Amenities & Details

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lot

Details

Plus Code
3HR7+WC Fontana, California
Timezone
America/Los_Angeles
Google Place ID
ChIJtQqXk4Q2w4ARYRqhUBCgNLc

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