Spa Swan- Massage

Five of eight reviewers praised the massage, noting significant relief and calling it a good value at $70 for an hour-long session. However, two reviews described the massage as painful or ineffective, indicating a split opinion.

Source: 7 of 8 reviews • Confidence: medium-high (explicit mention)

Multiple customers reported being asked for more tips than offered, with one describing the request as rude and another stating they were told not to return if they refused additional tipping.

Source: 3 of 8 reviews • Confidence: medium (recurring theme)

Two reviews highlighted extremely rude service, mentioning workers being rude about tip amounts and telling a customer not to come back. Another review noted nice people despite being a bit overpriced.

Source: 3 of 8 reviews • Confidence: medium (conflicting evidence)

One reviewer mentioned the facility feeling worn down and old, and another reported a fan blowing directly on them during the massage, making the experience uncomfortable.

Source: 2 of 8 reviews • Confidence: low (limited evidence)

One reviewer specifically noted that the masseuse did not address their postpartum tenderness, describing the massage as too rough and not relaxing, suggesting a lack of personalized attention.

Source: 1 of 8 reviews • Confidence: low (single instance)

One customer felt the massage duration was shorter than promised, arriving at 1:12 PM and leaving by 1:57 PM after a 45-minute session, indicating potential issues with time management.

Source: 1 of 8 reviews • Confidence: low (specific complaint)

One reviewer reported being hung up on after a series of calls where the operator talked over them, suggesting poor customer service in phone interactions.

Source: 1 of 8 reviews • Confidence: low (single instance)