Spicy Lemon Auto Repair
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What reviewers say
Spicy Lemon Auto Repair is praised for its honesty, knowledgeable service, and reasonable prices, with many customers highlighting the owner, Pablo, as a trustworthy mechanic.
Themes summarized from customer reviews (sample of 8)
What do customers say about the mechanic's honesty and knowledge?
Several reviewers emphasize the mechanic's honesty and knowledge. Multiple customers specifically mention Pablo, stating he is honest, knowledgeable, and helpful in explaining repairs and even alerting them to issues identified by other shops. One review noted he's 'more knowledgeable and competent than many of the mechanics I’ve met.'
Source: 6 of 8 reviews • Confidence: high (explicit mention)
What is the general sentiment regarding pricing at Spicy Lemon Auto Repair?
Guests often mention reasonable and fair pricing. One review specifically stated the prices were 'reasonable,' while another highlighted saving thousands compared to dealership quotes. A customer also noted a 'fair rate' for a repair.
Source: 4 of 8 reviews • Confidence: medium-high (recurring theme)
- Pricing keywords: "fair rate", "reasonable price"
How is the customer service experience described?
Multiple customers describe the customer service as excellent, friendly, and welcoming. One review highlighted feeling 'held by the hand' through the entire process, and another appreciated the owner taking the time to answer questions and provide updates with pictures.
Source: 4 of 8 reviews • Confidence: high (explicit mention)
What is the typical turnaround time for repairs?
Turnaround times vary. One customer experienced a repair taking over four months, with limited communication, leading to frustration. However, other reviewers mention timely service, with one noting a front brake system inspection and service completed 'in a very timely manner.'
Source: 2 of 8 reviews • Confidence: medium (conflicting reports)
- Reported turnarounds: same-day (walk-in), on-schedule
Do customers mention any warranty information?
One review highlights a 1-year warranty on repairs, providing customers with peace of mind.
Source: 1 of 8 reviews • Confidence: medium (limited evidence)
What types of vehicles do customers bring to Spicy Lemon Auto Repair?
Reviews mention Volkswagen, Genesis, and other daily commuter vehicles being serviced.
Source: 3 of 8 reviews • Confidence: medium (recurring theme)
- Makes confirmed: Jeep, Volkswagen
Ratings
4.8
★★★★★4.820 reviews
Location
231 S E St, San Bernardino, CA 92401
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Amenities & Details
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Details
- Plus Code
- 3PW4+VG San Bernardino, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJmyUhu4qr3IARFODV0GrCibM
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