Sports Medicine and Orthopaedic Institute
Location
12490 Business Center Dr Suite 100, Victorville, CA 92395
Photos
What reviewers say
Patients frequently praise the kindness, professionalism, and effectiveness of treatments at Sports Medicine and Orthopaedic Institute, though a few report issues with communication and scheduling.
Themes summarized from customer reviews (sample of 8)
How would you describe the professionalism and bedside manner of the doctors at Sports Medicine and Orthopaedic Institute?
Multiple customers highlight that doctors such as Dr. Roy, Dr. ParMar, and Dr. Surdyka are kind, personable, and thorough. They are noted for listening carefully to patient concerns, explaining procedures clearly, and providing honest assessments, including about surgery possibilities. Staff members like Nelly, Patrice, and Jessica are also praised for being attentive and supportive.
Source: 6 of 8 reviews • Confidence: high (explicit mention)
What are the typical outcomes of treatments (e.g., injections, spinal fusion) at this clinic?
Several reviewers report positive outcomes, such as significant pain relief after spinal fusion and successful PRP treatments that avoided surgery. Injections for knee and shoulder issues are described as effective, with patients noting improved mobility and reduced need for surgical intervention.
Source: 4 of 8 reviews • Confidence: medium-high (recurring theme)
How is the staff's responsiveness and communication?
While many guests mention that staff are amazing and attentive, at least two reviews criticize the office for poor communication. One patient reported multiple unanswered calls and a missed appointment confirmation, describing the experience as unprofessional and frustrating.
Source: 2 of 8 reviews • Confidence: medium (conflicting evidence)
What is the overall patient satisfaction with wait times and appointment scheduling?
Most visitors appreciate quick appointments and minimal wait times, with the waiting room described as spacious. However, one review specifically complained about long waits and difficulty securing a timely appointment, indicating variability in scheduling efficiency.
Source: 2 of 8 reviews • Confidence: medium (limited evidence)
Ratings
4.8
★★★★★4.8915 reviews
Hours
Popular Times
Amenities & Details
Service options
Accessibility
Payments
Details
- Plus Code
- FPH7+52 Victorville, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJt2hHG1Fnw4ARbVDb0D6kVno
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