SpringHill Suites by Marriott Temecula Valley Wine Country
Straightforward suites in a casual hotel with an indoor & an outdoor pool, plus free breakfast.
Location
28220 Jefferson Ave, Temecula, CA 92590
Photos
What reviewers say
SpringHill Suites Temecula Valley Wine Country receives mixed reviews, with some praising the location, staff, and cleanliness, while others cite issues with room quality, noise, and customer service.
Themes summarized from customer reviews (sample of 8)
What is the location like?
Several reviewers appreciate the hotel's location. However, one review noted that rooms on the freeway side can be quite loud due to traffic.
Source: 3 of 8 reviews • Confidence: medium (recurring theme)
How is the cleanliness of the rooms?
Cleanliness is a point of contention. Multiple guests mention clean rooms and facilities. However, other reviews describe issues such as stains on carpets, loose floor tiles, a strong odor, and even cockroaches in the bathroom drain.
Source: 4 of 8 reviews • Confidence: medium (conflicting reports)
What is the customer service like?
Experiences with customer service vary. Some reviewers highlight excellent employees and helpful staff, with one instance of a front desk employee lending a phone charger. Others report indifferent or unhelpful staff, and a general manager who does not accept responsibility for issues.
Source: 3 of 8 reviews • Confidence: medium-high (explicit mention)
What about the room quality and amenities?
Room quality appears to be inconsistent. Some guests found the rooms to be satisfactory, while others reported issues like old and stained mattresses, broken chairs, water damage, a musty smell, and low water pressure.
Source: 4 of 8 reviews • Confidence: medium (recurring theme)
Is breakfast included, and how is it?
One review mentions that breakfast was the same every day and considered it terrible. Another review highlighted a staff member who was doing a lot of work for breakfast.
Source: 2 of 8 reviews • Confidence: low (limited evidence)
Are there any noise concerns?
One review specifically mentions that rooms on the freeway side of the hotel experience significant noise from traffic. Another review mentioned hearing clapping and cheering from a nearby conference room.
Source: 2 of 8 reviews • Confidence: medium (explicit mention)
Ratings
4.1
★★★★★4.1923 reviews
Hours
Popular Times
Details
- Plus Code
- GR2W+VP Temecula, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJAUzddcl_24AR79_TB5Cmcnk
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