St. Mary High Desert Medical Group Victorville - Internal Medicine
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What reviewers say
St. Mary High Desert Medical Group Victorville receives mixed reviews, with praise for Dr. El and staff kindness, but criticism for a specific PA and scheduling issues.
Themes summarized from customer reviews (sample of 7)
Is Dr. El well-regarded by patients?
Multiple customers consistently praise Dr. El for being professional, caring, compassionate, and attentive to their concerns. Staff members like MA Kristen are also noted for their kindness.
Source: 5 of 7 reviews • Confidence: high (explicit mention)
How is the overall staff behavior at the clinic?
Guests often mention that the staff is kind and friendly, with minimal wait times for appointments.
Source: 3 of 7 reviews • Confidence: medium-high (recurring theme)
Are there any negative experiences with specific providers?
One review strongly criticizes Diane Thompson, a PA, describing her as rude, late, dismissive of previous diagnoses, and unwilling to accommodate special medical needs. The reviewer will not schedule at this location again due to this experience.
Source: 1 of 7 reviews • Confidence: high (explicit mention)
What issues have been reported regarding scheduling and communication?
One review reports unprofessional behavior, including false claims of multiple call attempts, long hold times, and an inability to accommodate a same-day phone appointment, resulting in a delayed rescheduling.
Source: 1 of 7 reviews • Confidence: medium (single incident)
Ratings
3.3
★★★★★3.37 reviews
Location
12550 Hesperia Rd #100, Victorville, CA 92395
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Details
- Plus Code
- FPH5+P8 Victorville, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ5yqMcA5nw4ARRzBE8zqmb4A
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