St. Mary Urgent Care - Apple Valley

Multiple customers highlight the kindness and understanding of both front desk and medical staff, noting that doctors and nurse practitioners are knowledgeable and attentive. However, one review criticizes a nurse practitioner for not fully reviewing an MRI report, leading to a misdiagnosis and unnecessary ER visit. Overall, the medical staff are perceived as competent, though there are isolated instances of rushed assessments.

Source: 5 of 8 reviews • Confidence: medium-high (explicit mention)

Several reviewers mention short wait times, with one noting they were seen within 15 minutes after arrival. Conversely, one reviewer experienced an extremely long wait of nearly five hours, citing crowded conditions and lack of housekeeping. Thus, wait times appear variable.

Source: 2 of 8 reviews • Confidence: medium (mixed evidence)

One review strongly criticizes the facility, describing the floor as filthy and uncleaned for months, with long wait times and poor communication among staff. No other reviews mention cleanliness, indicating this is an isolated concern.

Source: 1 of 8 reviews • Confidence: low (single report)

One reviewer reports prejudice from a front desk staff member and difficulties with insurance coverage, requiring intervention from the insurance company and urgent care manager. This suggests potential administrative challenges, though it is an isolated incident.

Source: 1 of 8 reviews • Confidence: low (single report)

One reviewer appreciates the facility's evening hours, arriving around 7:30 PM and being seen promptly with efficient service, completing the visit in under an hour.

Source: 1 of 8 reviews • Confidence: high (explicit mention)