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Starbucks Coffee Company

Coffee shop$1–10● Unknown Hours
3.9(69)
Starbucks Coffee Company

Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.

Photos

All
Menu
Videos
Food & drink
Vibe
By owner
Street View & 360°

What reviewers say

Starbucks location receives mixed reviews on service speed, staff friendliness, cleanliness, and occasional order issues.

Themes summarized from customer reviews (sample of 8)

How is the service speed at this Starbucks location?

Several reviewers report slow service, with waits exceeding 20 minutes even when the store is nearly empty. One guest mentioned leaving without coffee due to long wait times, while another noted a lack of greeting and minimal response from staff.

Source: 2 of 8 reviews • Confidence: medium (explicit mention)

Is the staff friendly and accommodating?

Multiple customers praise the staff as friendly and accommodating, describing the environment as a great place to study and noting excellent service. However, one review criticized the staff for poor customer service and lack of apology.

Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)

How clean and spacious is the store?

One reviewer highlights the store as very big, spacious, and clean, with ample seating and good lighting, indicating a pleasant atmosphere for studying.

Source: 1 of 8 reviews • Confidence: high (explicit mention)

Are there issues with order accuracy or missing items?

A few reviews mention order inaccuracies, such as a mocha frappuccino tasting like milk instead of mocha, and missing utensils or napkins despite a drive-thru visit. One guest reported their order being lost and had to leave without it.

Source: 3 of 8 reviews • Confidence: medium (multiple reports)

What are the overall sentiments about the coffee taste?

Opinions vary: one reviewer found the black coffee terrible and criticized the inability to break change, while another noted occasional mistakes but generally positive experiences with correct drinks at a nearby location. One guest specifically appreciated the coffee in a mug.

Source: 3 of 8 reviews • Confidence: low (conflicting feedback)

Ratings

3.9

3.9

69 reviews

5
37
4
13
3
2
2
6
1
11

Location

1202 E 20th St, Upland, CA 91784

UplandCA91784

Hours

Monday4:30 AM–10 PM
Tuesday4:30 AM–10 PM
Wednesday4:30 AM–10 PM
Thursday4:30 AM–10 PM
Friday4:30 AM–10 PM
Saturday4:30 AM–10 PM
Sunday4:30 AM–10 PM

Popular Times

3a
4a
5a
6a
7a
8a
9a
10a
11a
12p
1p
2p
3p
4p
5p
6p
7p
8p
9p

Amenities & Details

Service options

Outdoor seatingDeliveryDrive-throughTakeoutDine-in

Highlights

Great coffeeGreat tea selection

Popular for

BreakfastLunchSolo diningGood for working on laptop

Accessibility

Wheelchair accessible entranceWheelchair accessible parking lotWheelchair accessible restroomWheelchair accessible seating

Offerings

CoffeePrepared foodsQuick bite

Dining options

BreakfastLunchDessertSeating

Amenities

RestroomWi-Fi

Atmosphere

CasualCozyQuietTrendy

Crowd

College studentsGroupsTourists

Planning

Usually a wait

Payments

Credit cardsDebit cardsNFC mobile payments

Children

High chairs

Parking

Free parking lotFree street parking

Pets

Dogs allowed outside

Details

Plus Code
49P8+9P Upland, California
Timezone
America/Los_Angeles
Google Place ID
ChIJLUEtUcI3w4ARpB4WgEJIZm0

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