Starbucks Coffee Company
Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
Location
68995 E Palm Canyon Dr, Cathedral City, CA 92234
Photos
What reviewers say
Starbucks reviews highlight strong morning service but note issues with midday and closing staff behavior and occasional drive-thru service delays.
Themes summarized from customer reviews (sample of 8)
Is the morning staff at this Starbucks known for being friendly and welcoming?
Multiple customers praise the morning crew for being welcoming, super friendly, and courteous, describing them as the best part of the experience.
Source: 3 of 8 reviews • Confidence: high (explicit mention)
How is the service during midday and closing hours at this Starbucks?
Several reviewers report that the midday and closing staff are rude, seem bothered by customers, and lack courtesy, with one specific mention of an employee named Jo Jo being particularly unpleasant.
Source: 2 of 8 reviews • Confidence: medium (recurring theme)
Are there any issues with drive-thru service, especially near closing time?
One review notes that despite posted closing time being 10:30 PM, service was not provided at 9:48 PM, with staff reportedly hiding instead of assisting, leading to a perceived unfairness.
Source: 1 of 8 reviews • Confidence: low (single incident)
What is the quality of beverages and food at this Starbucks?
Multiple customers report that their beverages and food are consistently good, accurately prepared, and enjoyable, with specific praise for iced drinks like Mango Dragonfruit and Strawberry Açaí Lemonade.
Source: 3 of 8 reviews • Confidence: high (explicit mention)
How would you describe the overall atmosphere and cleanliness of the store?
Reviewers describe the store as clean, with a comfortable indoor seating area and a communal table, though one suggests a remodel for better workspace layout and storage.
Source: 2 of 8 reviews • Confidence: medium (mixed feedback)
Are there any notable issues with staff attitude toward simple requests, such as asking for water?
One reviewer experienced a rude and attitude-filled response when asking for water, indicating a poor customer service encounter despite the request being simple.
Source: 1 of 8 reviews • Confidence: low (single incident)
Ratings
4.2
★★★★★4.2589 reviews
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Details
- Plus Code
- QGHR+3J Cathedral City, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJ7yZudjID24ARbcoKSaxMb6s
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