Starbucks Coffee Company
Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
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What reviewers say
Starbucks Palm Springs reviews highlight variable service quality, with praise for staff like Miya and complaints about slow service, poor order handling, and rude interactions.
Themes summarized from customer reviews (sample of 8)
Is the Starbucks in Palm Springs known for slow service during busy hours?
Multiple customers report long wait times, especially during morning hours and when mobile orders, drive-thru, and walk-ins are all present. One reviewer noted a 25-minute wait despite the store being busy, suggesting understaffing during peak times.
Source: 2 of 8 reviews • Confidence: medium (explicit mention)
How would you describe the customer service at this Starbucks location?
Customer service is mixed. Some guests praise staff like Jenny and Miya for being friendly, empathetic, and efficient, while others describe encounters with grumpy or uncommunicative employees who appear disengaged or rude.
Source: 4 of 8 reviews • Confidence: medium-high (recurring theme)
Are there any specific issues with order accuracy or handling at this Starbucks?
Several reviewers mention order inaccuracies and poor order handling. One customer's order was forgotten, another waited 20 minutes for unbagged orders, and multiple reviews note that employees struggle with sequencing ready orders correctly.
Source: 3 of 8 reviews • Confidence: medium (multiple reports)
What amenities does this Starbucks location offer besides coffee?
Guests often mention positive amenities: the presence of power outlets for charging devices, a covered outdoor patio appreciated in the Coachella Valley sun, and a pleasant music selection. Nearby, a grocery store and laundry facility are within walking distance.
Source: 1 of 8 reviews • Confidence: high (explicit mention)
- Amenities: power outlets, covered patio, good music
- Proximity: grocery store and laundry nearby
Is there any feedback about the cleanliness or facilities at this Starbucks?
One reviewer specifically noted the need for a baby changing table in the bathroom, indicating that while the store is generally clean, there are minor facility improvements desired.
Source: 1 of 8 reviews • Confidence: low (single mention)
Ratings
4.1
★★★★★4.1943 reviews
Location
425 S Sunrise Way, Palm Springs, CA 92262
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Details
- Plus Code
- RF8C+PH Palm Springs, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJGbHCW3Yb24ARs5bV30AP2UQ
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