Starbucks Coffee Company

Multiple customers report frequent order mistakes, such as receiving a White Mocha instead of a Tall Mocha and incorrect custom drinks like a hot lavender matcha that was bitter and improperly blended. At least five reviews mention wrong orders.

Source: 5 of 8 reviews • Confidence: high (explicit mention)

Reviews are split: several customers describe rude or passive-aggressive behavior, while others praise kind and attentive staff. One review specifically mentions a rude barista named Isaiah, and another highlights a kind employee named Jocabed.

Source: 4 of 8 reviews • Confidence: medium (conflicting themes)

At least two reviews note significant delays, with one customer waiting over an hour for a remake and another experiencing a 35-minute wait after confirming a remake would be ready. These incidents suggest inconsistent service speed.

Source: 2 of 8 reviews • Confidence: medium (limited evidence)

Yes, multiple customers highlight the cleanliness, particularly noting the efforts of an employee named Vanessa. Guests often mention a tidy environment as a positive aspect of their visit.

Source: 2 of 8 reviews • Confidence: high (explicit mention)

Yes, several reviews call for better staff training. One customer mentions the need for quality control, while another criticizes a lack of understanding regarding a “splash” of heavy cream, resulting in an incorrect drink.

Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)