Starbucks Coffee Company

Multiple customers report frequent order inaccuracies, such as missing ingredients (e.g., cinnamon powder, vanilla sweet cream cold foam) and incorrect drink preparation (e.g., mixing in caramel drizzle instead of remaking).

Source: 4 of 8 reviews • Confidence: high (explicit mention)

Several reviewers describe staff as unresponsive or irritated when asked to remake drinks, with some mentioning rude facial expressions or indifference.

Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)

One review alleges the store violates California law by refusing cash refunds under $10 from gift cards, leading to complaints and a formal complaint filed with Starbucks and the California Attorney General.

Source: 1 of 8 reviews • Confidence: low (single incident)

A few customers praise the remodel, new seating, and helpful, professional staff, particularly noting a team member named Asa who provided excellent service.

Source: 2 of 8 reviews • Confidence: medium (limited evidence)

One reviewer found the drink watered down and lacking flavor, contrary to the expected creamy, cinnamon-infused taste, while another reviewer reported perfectly made drinks.

Source: 2 of 8 reviews • Confidence: medium (conflicting reports)