Starbucks Coffee Company

Several reviewers report that recent matcha drinks taste mainly like milk and lack the expected flavor and appearance, leading some to seek drinks at other locations.

Source: 2 of 8 reviews • Confidence: medium (explicit mention)

One reviewer states that a child was refused a cup of water unless a purchase was made, indicating the policy does not align with basic hospitality expectations.

Source: 1 of 8 reviews • Confidence: high (single explicit incident)

Mixed feedback: while one reviewer praised the staff's attentiveness and quick service, others reported curt responses to reasonable requests, such as adjusting music volume, creating a negative experience.

Source: 3 of 8 reviews • Confidence: medium (conflicting themes)

One reviewer experienced a significant delay with a mobile order, taking over an hour despite an estimated 10-minute readiness, leading to cancellation of the order.

Source: 1 of 8 reviews • Confidence: high (single explicit incident)

Multiple reviewers express gratitude for the hard work of the General Manager (Bailey) and baristas, highlighting excellent customer service and a positive atmosphere over the past years.

Source: 1 of 8 reviews • Confidence: high (explicit praise)