Starbucks Coffee Company

Several reviewers describe encounters with rude staff, including a young lady who failed to apologize for serving the wrong drink and another who left a replacement drink unattended for 30 minutes. Multiple customers also mention a manager-like employee who refused to take orders and treated customers poorly. One reviewer noted a barista with a nasty attitude during a drive-thru visit.

Source: 7 of 8 reviews • Confidence: high (explicit mention)

Multiple customers report that their drinks were made incorrectly, such as receiving a hot coffee instead of an iced one, and tasting old or watered-down coffee. One reviewer mentioned a drink being spilled and not replaced, while another noted a Frappuccino being incorrectly sized. These issues were highlighted across several reviews.

Source: 6 of 8 reviews • Confidence: high (explicit mention)

Several reviewers state that staff members do not acknowledge or address customer concerns. One customer had to ask another employee for assistance, who apologized on behalf of the rude barista. Another reviewer noted that a manager-like employee refused to take orders and dismissed customer complaints.

Source: 5 of 8 reviews • Confidence: medium-high (recurring theme)

One reviewer specifically mentioned that the coffee tasted like only creamer and was of poor quality, suggesting a decline in coffee quality. This sentiment was echoed by another who described the coffee as old and watered down.

Source: 2 of 8 reviews • Confidence: medium (limited evidence)