Starbucks Coffee Company
Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
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What reviewers say
Starbucks location receives mixed reviews, with praise for friendly staff and fast service, but complaints about rude interactions and inconsistent drink quality.
Themes summarized from customer reviews (sample of 8)
Is the service at this Starbucks location generally fast?
Multiple customers note that the drive-thru line moves quickly despite being busy, indicating fast service.
Source: 2 of 8 reviews • Confidence: high (explicit mention)
How would you describe the friendliness of the staff at this Starbucks?
Several reviewers compliment the staff as sweet, friendly, and welcoming, creating a comfortable atmosphere.
Source: 3 of 8 reviews • Confidence: high (explicit mention)
Are there any common complaints about the quality of drinks at this location?
One reviewer reported a drink that was overly icy with no milk or flavor, leading to a refund request, indicating a quality issue.
Source: 1 of 8 reviews • Confidence: low (single isolated incident)
Do customers experience rude or condescending behavior from staff at this Starbucks?
Multiple reviews mention rude, passive-aggressive, or unwelcoming interactions, particularly regarding policies on lingering without purchase.
Source: 3 of 8 reviews • Confidence: medium (recurring theme)
Is the cleanliness of the restrooms a noted positive aspect?
One review specifically praises the cleanliness and fresh scent of the two restrooms.
Source: 1 of 8 reviews • Confidence: medium (specific mention)
Ratings
4.2
★★★★★4.2726 reviews
Location
11245 California St, Loma Linda, CA 92354
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Details
- Plus Code
- 2QXF+MP Loma Linda, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJGbD097Wr3IARYPIvr2eWjmI
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