Starbucks Coffee Company

Multiple customers report long wait times, especially at the drive-thru, describing it as one of the slowest in the area. Several reviews mention waiting 10–30 minutes with no line, indicating a recurring issue with speed.

Source: 4 of 8 reviews • Confidence: high (explicit mention)

• Wait times: 10–30 minutes with no line
• Drive-thru described as slow and frustrating

Reviews are split: some customers experience rude or indifferent staff, while others praise friendly and helpful employees. One review highlights a kind barista who received an apology note, and another mentions a welcoming greeting and good interaction with Valerie and Ricki.

Source: 5 of 8 reviews • Confidence: medium (conflicting themes)

• Rude staff mentioned in several reviews
• Friendly staff praised in multiple reviews

Yes, several reviewers note that drinks are frequently made incorrectly or inconsistently, such as missing requested syrup pumps, wrong ice levels, or tasting off. One customer reported a drink being too light after a long wait.

Source: 3 of 8 reviews • Confidence: medium-high (recurring theme)

• Incorrect syrup requests ignored
• Drinks described as tasting horrible or inconsistent

Mixed feedback: one review mentions a manager (Nikki) promptly processing a refund and offering to remake the drink, while another criticizes poor management and lack of awareness. No clear consensus on management responsiveness.

Source: 2 of 8 reviews • Confidence: low (limited evidence)

Yes, several guests often mention being greeted warmly and feeling welcomed, with specific names of staff (Valerie, Ricki) noted for their friendly demeanor. This positive experience contrasts with complaints about rudeness elsewhere.

Source: 2 of 8 reviews • Confidence: high (explicit mention)

• Welcoming greetings from staff
• Positive interaction with Valerie and Ricki