Starbucks Coffee Company

Several reviewers praised the staff for being friendly and helpful, mentioning specific employees like Eduardo, Sam, and Jasmine who provided excellent service. However, multiple customers reported consistently poor service, describing employees as having bad attitudes and being bothered by customer requests.

Source: 5 of 8 reviews • Confidence: medium (recurring theme)

• Service keywords: friendly, helpful, bad attitude, bothered

One review noted that a drink was prepared incorrectly (wrong size and ice amount) and the employee disputed the order details. This suggests occasional mistakes in drink preparation.

Source: 1 of 8 reviews • Confidence: low (single incident)

One reviewer experienced a negative interaction when their dog was not allowed inside, despite other Starbucks locations typically permitting dogs. This reflects inconsistency in pet policy enforcement.

Source: 1 of 8 reviews • Confidence: low (single incident)

Multiple reviews highlighted Eduardo, a shift supervisor, for being very patient and helpful with a large group, and Sam & Jasmine for recommending a personalized drink and engaging with humor.

Source: 2 of 8 reviews • Confidence: high (explicit mention)

• Positive staff: Eduardo (shift supervisor), Sam, Jasmine

Several reviews criticized a male afternoon associate for a bad attitude and poor service, and a blonde-haired employee with pigtails who seemed bothered by requests. These accounts suggest recurring problems with certain staff members.

Source: 3 of 8 reviews • Confidence: medium (recurring theme)

• Problematic staff: male afternoon associate, blonde-haired employee with pigtails