StarWhite Dental - Murrieta
Location
40250 Murrieta Hot Springs Rd STE 119, Murrieta, CA 92563
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What reviewers say
StarWhite Dental in Murrieta is praised for friendly staff, clean modern facilities, and skilled dentists, though some note extensive paperwork and occasional front desk issues.
Themes summarized from customer reviews (sample of 8)
Is the staff at StarWhite Dental friendly and professional?
Multiple customers consistently describe the staff—including front desk personnel, hygienists, and dentists—as friendly, professional, and caring. Specific mentions include Annette, Christy, and Dr. Papworth being particularly noted for their gentle touch and excellent communication.
Source: 7 of 8 reviews • Confidence: high (explicit mention)
How clean and modern is the office environment?
Guests often mention that the office is very clean and modern, with updated equipment and a pleasant atmosphere. Features like TVs with Netflix in treatment rooms are highlighted as enjoyable amenities.
Source: 4 of 8 reviews • Confidence: medium-high (recurring theme)
- Amenities: TVs with Netflix in treatment rooms
Are there any concerns about paperwork or billing?
Several reviewers note a significant amount of forms to fill out, describing it as a downside. However, billing is frequently praised as accurate and without issues, contrasting with past experiences at other dental offices.
Source: 3 of 8 reviews • Confidence: medium (mixed evidence)
- Paperwork: many forms to complete
What is the quality of dental care provided by the dentists?
Dentists, especially Dr. Papworth and Dr. Cook, are repeatedly commended for their skill, gentle techniques, and ability to alleviate patient anxiety. Procedures such as root removal and cleanings are described as excellent and painless.
Source: 6 of 8 reviews • Confidence: high (explicit mention)
Are there any reported issues with the front desk or appointment management?
One review details a highly negative experience with the front desk, citing rude behavior, incorrect information about a dental plan, appointment cancellation without notice, and an unjust cancellation fee. This contrasts with the majority of positive feedback.
Source: 1 of 8 reviews • Confidence: low (single conflicting report)
Ratings
4.9
★★★★★4.9824 reviews
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Details
- Plus Code
- HR4F+8X Murrieta, California
- Timezone
- America/Los_Angeles
- Google Place ID
- ChIJjdW2OAiC3IARmB1CY5qBk2w
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